MUZAYYIN, A.; RADJIKAN, R.; MURTI, I. KUALITAS PELAYANAN PUBLIK DI BANK JATIM CABANG BANGKALAN. PRAJA observer: Jurnal Penelitian Administrasi Publik (e- ISSN: 2797-0469), [S. l.], v. 3, n. 05, p. 63–75, 2023. Disponível em: https://aksiologi.org/index.php/praja/article/view/1337. Acesso em: 20 sep. 2024.