IRVANDA WIJAYA PUTRA, J.; RADJIKAN, R.; MURTI, I. PENERAPAN PELAYANAN PRIMA BERBASIS INOVASI KLAMPID NEW GENERATION (KNG): (Studi di Kantor Kelurahan Pakal Kecamatan Pakal Kota Surabaya). PRAJA observer: Jurnal Penelitian Administrasi Publik (e- ISSN: 2797-0469), [S. l.], v. 3, n. 03, p. 18–25, 2023. Disponível em: https://aksiologi.org/index.php/praja/article/view/1098. Acesso em: 3 oct. 2024.