Organizational citizenship behavior pada karyawan: Menguji peranan persepsi terhadap dukungan organisasi
Keywords:
Organizational Support Perception, Organizational citizenship Behaviuor, EmployeesAbstract
Organizational citizhenship Behavior adalah sebagai bentuk inisiatif individu atau sukarela yang melebihi harapan sebagai perilaku opsional yang bukan bagian dari tugas pekerjaan formal seseorang. Tujuan dari penelitian ini adalah untuk mengetahui hubungan persepsi dukungan organisasi dengan Organizational citizhenship Behavior pada karyawan CV.Z Surabaya. Peneliti menggunakan penelitian kuantitatif yang bersifat korelasional, dengan jumlah subyek 50 orang dan peneliti mengambil subyek dari CV.Z Surabaya. Pemilihan subyek menggunakan teknik Purposive sampling.
Berdasarkan hasil analisis data menggunakan korelasi Spearman Brown menunjukkan harga rho = 0,762 dengan nilai signifikansi sebesar 0,000 (p < 0,01), sehingga dapat disimpulkan bahwa terdapat korelasi positif yang signifikan antara variabel presepsi dukungan organisasi dengan Organizational Citizenship Behavior pada karyawan CV.Z Surabaya. Artinya semakin tinggi presepsi karyawan mengenai dukungan organisasi maka semakin tinggi pula Organizational Citizenship Behavior karyawan. Sebaliknya semakin rendah presepsi karyawan terhadap dukungan organisasi maka semakin rendah pula Organizational Citizenship Behavior karyawan.
Organizational citizenship behavior is a form of individual or voluntary initiative that exceeds expectations as an optional behavior that is not part of one's formal job duties. The purpose of this study was to determine the relationship between perceived organizational support and Organizational citizenship behavior among CV.Z Surabaya employees. Researchers used quantitative research that is correlational, with a total of 50 subjects and researchers took subjects from CV.Z Surabaya. Selection of subjects using purposive sampling technique.
Based on the results of data analysis using the Spearman Brown correlation, it shows the price of rho = 0.762 with a significance value of 0.000 (p <0.01), so it can be concluded that there is a significant positive correlation between the perceived variable of organizational support and Organizational Citizenship Behavior in CV employees .Z Surabaya. This means that the higher the employee's perception of organizational support, the higher the Organizational Citizenship Behavior of employees. On the other hand, the lower the employee's perception of organizational support, the lower the employee's Organizational Citizenship Behavior.
References
Abdullah, N. A., & Akhar, M. M. S. (2016). Job satisfaction through organizational citizenship Behaviuor: A case of university teachers in Pakistan. Alberta Journal of Educational Research, 62(2), 134–149.
Adianita, A. S., Mujanah, S., & Candraningrat, C. (2017). Kompetensi Karyawan, Emotional Quotient Dan Self Efficacy Pengaruhnya Terhadap Organizational Citizenship BehaviuorDan Kinerja Karyawan Pada Indomobil Grup Di Surabaya. Jurnal Riset Ekonomi Dan Manajemen, 17(1), 199. https://doi.org/10.17970/jrem.17.170114.id
Aksel, I., Serinkan, C., Kiziloglu, M., & Aksoy, B. (2013). Assessment of Teachers’ Perceptions of Organizational Citizenship Behaviors and Psychological Empowerment: An Empirical Analysis in Turkey. Procedia - Social and Behavioral Sciences, 89(October 2015), 69–73. https://doi.org/10.1016/j.sbspro.2013.08.811
Arikunto, S. (2002). Prosedur Penelitian: Suatu Pendekatan Praktek. Jakarta: PT Rineka Cipta.
Asmarani, D. E. (2006). Analisis Pengaruh Perencanaan Strategi terhadap Kinerja Perusahaan dalam Upaya Menciptakan Keunggulan Bersaing (studi empirik pada Industri Kecil Menengah tenun ikat di Troso, Jepara). Undip Semaramg, 112.
Azwar, S. (2007). Metode Penelitian Psikologi. Yogyakarta: Pustaka Pelajar.
Azwar, S. (2017). Metode Penelitian Psikologi. Yogyakarta: Pustaka Pelajar.
Chehrazi, K. A., & Shafizadeh, R. (2016). The Relationship of Empowerment and Job Satisfaction with Productivity of Employees of Education System in Ahwaz. International Journal of Learning and Development, 6(1), 11. https://doi.org/10.5296/ijld.v6i1.8928
Dengan, O. C. B., & Organisasi, K. (n.d.). IMPLEMENTASI DIMENSI ORGANIZATIONAL CITIZENSHIP BEHAVIUOR(OCB) DENGAN KINERJA ORGANISASI Aswadi Lubis Dosen Fakultas Ekonomi dan Bisnis Islam IAIN Padangsidimpuan. 2, 111–122.
Dian. (2014). Organizational Citizenship Behaviuor(OCB) Karyawan pada Perusahaan. Humaniora, 5(1), 62. https://doi.org/10.21512/humaniora.v5i1.2981
Diefendorff, J. M., Brown, D. J., Kamin, A. M., & Lord, R. G. (2002). Examining the roles of job involvement and work centrality in ... Journal of Organizational Behavior, 108(December 2001), 93–108.
Djamba, Y. K., & Neuman, W. L. (2002). Social Research Methods: Qualitative and Quantitative Approaches. In Teaching Sociology (Vol. 30, Issue 3). https://doi.org/10.2307/3211488
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Eisenberger 1986 JAppPsychol POS original article. Journal of Applied Psychology, 71(3), 500–507.
Gouldner, A, W. (1960). The norm of reciprocity: A Preliminary Statement. American Sociological Review, 25(2), 161–178.
Hidayat. (2014). Faktor-faktor Komitmen Organisasi Serta Pengaruhnya Terhadap Organizational Citizenship Behaviuor(OCB) (Studi pada Karyawan PT . Nusa Tama Furniture). Jurnal NeO-Bis, 8(1), 1–14. Diambil dari https://doi.org/10.21107/nbs.v8i1.513.g481
Hadi, S. (2017). Metodologi Research. Yogyakarta: Fakultas Psikologi UGM.
Husniati, R. Pangestuti, D. (2018). Organizational citizenship Behaviuor(OCB) pada pegawai UPN “Veteran” Jakarta. Jurnal Bakti Masyarakat Indonesia, 1(1), 234–242. https://journal.untar.ac.id/index.php/baktimas/article/view/1902
Jahangir dkk. (2004). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 653–663. https://doi.org/10.1037/0021-9010.68.4.653
Konovsky, M. A., & Pugh, S. D. (1994). Citizenship Behaviuorand Social Exchange. Academy of Management Journal, 37(3), 656–669. https://doi.org/10.5465/256704
Lepine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis. The Journal of Applied Psychology, 87(1), 52–65. https://doi.org/10.1037/0021-9010.87.1.52
Lynn McFarlane Shore and Sandy J. Wayne. (1993). Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment With Perceived Organizational Support. Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment With Perceived Organizational Support, Vol. 78, N.
Marthing dan Chistine 2018. (2018). ANALISIS PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIUORKARYAWAN BPJS KETENAGAKERJAAN DENGAN AFFECTIVE COMMITMENT SEBAGAI VARIABEL MEDIASI. News.Ge, https://news.ge/anakliis-porti-aris-qveynis-momava.
Mujiasih, E. (2015). HUBUNGAN ANTARA PERSEPSI DUKUNGAN ORGANISASI (PERCEIVED ORGANIZATIONAL SUPPORT) DENGAN KETERIKATAN KARYAWAN (EMPLOYEE ENGAGEMENT) Endah Mujiasih. Jurnal Psikologi Undip, 14(1), 40–51.
Myria W.Allen, R. M. brad. (1997). TOTAL QUALITY MANAGEMENT, ORGANIZATIONAL SUPPORT, AND NTRAORGANIZATIONAL COMMUNICATION. Management Communication Quanterly, 10, 316–341.
Nafi’, C & Indrawati, S. . (2017). Hubungan Antara Kepuasan Kerja Dengan Organizational Citizenship BehaviuorPada. Jurnal Empati, 7(Nomor 3), 134– 145.
Nazaruddin, I., & Fajry, S. (2005). Pengaruh Customization dan Interdependensi terhadap Karakteristik Informasi Sistem Akuntansi Manajemen Broad scope dan Aggregation. Jurnal Akuntansi & Investasi, 6(1), 94–113.
Notoatmodjo, S. (2005). Metodologi Penelitian Kesehatan. Jakarta : PT.
Rineka Cipta.
Prasetyo, M. S. (2016). M. Lies Endarwati, M.Si Dosen Jurusan Manajemen Universitas Negeri Yogyakarta. 1, 562–573.
Purba, D. E., & Seniati, A. N. L. (2004). Makara Human BehaviuorStudies in Asia Pengaruh Kepribadian dan Komitmen Organisasi terhadap Organizational Citizenship Behavior. Makara, Sosial Humaniora, 8(3), 105–111. https://scholarhub.ui.ac.id/hubsasia/vol8/iss3/9/
Putra, S. D. (2013). Hubungan antara Perceived Organizational Support Dengan Organizational Citizenship BehaviuorPada Karyawan PT EN Seval Putera Megatrading Divisi Transportasi Cabang Sidoarjo. Jurnal Psikologi Industri Dan Organisasi, 2(1), 61–75.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698
Riantoko, R., Sudibya, I. G. A., & Sintaasih, D. K. (2017). Pengaruh Dukungan Organisasi Terhadap Motivasi Kerja Dan Kinerjaanggota Polsek Kuta Utara. Ekonomi Dan Bisnis Universitas Udayana, 3(3), 1145–1176.
Sarwono, J. (2006). Metode Penelitian Kuantitatif dan Kualitatif. 286.
Sommer, S. M., Bae, S. H., & Luthans, F. (1996). Organizational commitment across cultures: The impact of antecedents on Korean employees. HumanRelations, 49(7), 977–992. https://doi.org/10.1177/001872679604900705
Sugiyono. (2013). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sugiyono. (2017). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Waspodo, A. A., & Minadaniati, L. (2012). Pengaruh Kepuasan Kerja Dan Iklim Organisasi Terhadap Organizational Citizenship Behaviuor( Ocb ) Karyawan Pada Pt . Trubus Swadaya. Pengaruh Kepuasan Kerja Dan Iklim Organisasi Terhadap Organizational Citizenship Behaviuor(Ocb) Karyawan Pada Pt. Trubus Swadaya Depo, 3(1), 1–16.
Widhiarso, W. (2010). Uji Linieritas Hubungan. 2–6. http://widhiarso.staff.ugm.ac.id/files/widhiarso_2010_uji_linieritas_hubungan. pdf
WIDODO, S. E., & RAMADHANU, A. J. (2015). Organizational Citizenship Behaviuor(Ocb) Ditinjau Dari Kepuasan Kerja Intrinsik. JPPP – Jurnal Penelitian Dan Pengukuran Psikologi, 4(1), 1–6. https://doi.org/10.21009/jppp.041.01
Yohana, C. (2017). The effect of leadership, organizational support and organizational citizenship Behaviuoron service quality. Problems andPerspectives in Management, 15(2Continue1), 197–203. https://doi.org/10.21511/ppm.15(2-1).2017.03
Yuniar, I. G. A. A. Y., Nurtjahjanti, H., & Rusmawati, D. (2011). Hubungan Antara Kepuasan Kerja Dan Resiliensi Dengan Organizational Citizenship Behaviuor(Ocb) Pada. Jurnal Psikologi, 9(1), 11–20.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 fredian dian, Diah Sofiah, Yanto Prasetyo
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
