RAMADANI, F. P.; WARDHANI, N. I. K. PENGARUH KOMINIKASI WORD OF MOUTH (WOM) TERHADAP MINAT PENGAJUAN KREDIT DI BANK BJB KCP MERR SURABAYA. GEMAH RIPAH: Jurnal Bisnis, [S. l.], v. 5, n. 04, p. 268–281, 2025. DOI: 10.69957/grjb.v5i04.2561. Disponível em: https://aksiologi.org/index.php/gemahripah/article/view/2561. Acesso em: 3 jan. 2026.