PENGARUH REMUNERASI TERHADAP KEPUASAN KERJA DAN KINERJA KARYAWAN KLINIK PPK1 PT PETROKIMIA GRESIK
DOI:
https://doi.org/10.69957/grjb.v5i03.2320Keywords:
System Remunerasi, Kepuasan Kerja, Kinerja KaryawanAbstract
Penelitian ini bertujuan untuk menganalisis pengaruh sistem remunerasi terhadap kepuasan kerja dan kinerja karyawan di Klinik PPK1 PT Petrokimia Gresik. Latar belakang penelitian ini didasari oleh pentingnya sistem kompensasi yang adil dan berbasis kinerja untuk mempertahankan motivasi serta meningkatkan produktivitas tenaga kesehatan dalam lingkungan klinik perusahaan. Metode penelitian yang digunakan adalah kuantitatif observasional dengan pendekatan cross-sectional. Instrumen penelitian berupa kuesioner yang disusun berdasarkan Job Descriptive Index (JDI) dan Individual Work Performance Questionnaire (IWPQ), serta diuji validitas dan reliabilitasnya. Seluruh populasi sebanyak 31 orang dijadikan sampel penelitian. Hasil uji validitas dan reliabilitas menunjukkan bahwa instrumen yang digunakan dinyatakan layak dan konsisten. Namun, hasil analisis regresi dan koefisien determinasi menunjukkan bahwa remunerasi tidak berpengaruh secara signifikan terhadap kepuasan kerja maupun kinerja karyawan, dengan nilai signifikansi masing-masing di atas 0,05 dan nilai R² yang sangat rendah (0,4% dan 0,8%). Hal ini menunjukkan bahwa terdapat faktor-faktor lain yang lebih dominan memengaruhi kepuasan dan kinerja karyawan di klinik tersebut, seperti lingkungan kerja, kepemimpinan, dan aspek non-finansial lainnya. Penelitian ini memberikan kontribusi penting dalam memahami kompleksitas hubungan antara sistem remunerasi dan perilaku kerja dalam konteks klinik internal perusahaan industri, serta menjadi masukan bagi manajemen untuk merancang strategi pengelolaan SDM yang lebih efektif dan kontekstual.
References
Abbasi, M., Monazzam, M. R., Arabalibeik, H., & Shamsipour, M. (2022). Identifying and weighting of dimensions and indicators of individual job performance using fuzzy Delphi and fuzzy analytic hierarchy process techniques. International Journal of Workplace Health Management, 15(1), 99–112. https://doi.org/10.1108/IJWHM-04-2020-0065
Abd Razak, M. R., & Ismail, A. (2018). The mediating effects of procedural justice on the relationship between performance-based remuneration management and job satisfaction. Jurnal Pengurusan, 52, 85–101. https://doi.org/10.17576/pengurusan-2018-52-07
Almici, A. (2022). Does sustainability in executive remuneration matter? The moderating effect of Italian firms’ corporate governance characteristics. Meditari Accountancy Research, 31(7), 49–87. https://doi.org/10.1108/MEDAR-05-2022-1694
Armbrüster, T., & Schüller, K. (2014). Strategic orientation and remuneration structures of personnel managers. Zeitschrift Fur Personalforschung, 28(3). https://doi.org/10.1688/ZfP-2014-03-Armbruester
Augner, C. (2015). Job satisfaction in the European Union: The role of macroeconomic, personal, and job-related factors. Journal of Occupational and Environmental Medicine, 57(3), 241–245. https://doi.org/10.1097/JOM.0000000000000398
Bhatia, M., & Williams, A. (2024). Identifying Job Satisfaction Parameters among the Employees in Higher Educational Institutions: A Mathematical Model. WSEAS Transactions on Business and Economics, 21, 1768–1774. https://doi.org/10.37394/23207.2024.21.144
Bloom, M. (2004). The ethics of compensation systems. Journal of Business Ethics, 52(2), 149–152. https://doi.org/10.1023/B:BUSI.0000035910.90075.3d
Bril, A., Kalinina, O., Evseeva, S., & Vilken, V. (2019). Managerial Decisions on the Effective Systems of Remuneration at Crisis Enterprises in Digital Environment. ACM International Conference Proceeding Series. https://doi.org/10.1145/3372177.3373347
Bugdol, M., & Jedynak, P. (2020). Bonus for quality of products and services in the TQM concept. the problems of reality and justice. International Journal for Quality Research, 14(3), 717–738. https://doi.org/10.24874/IJQR14.03-05
Castellanos, L. S., Sabalza, E. V, & Gualdron, C. (2021). Proposal of a salary structure for positions at Productos Caribe S.A.S in Cartagena-Colombia. Proceedings of the International Conference on Industrial Engineering and Operations Management, 2294–2305. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85121137318&partnerID=40&md5=f3fedab77f01760d79215422d9ad4dfc
Chakrabarty, S. (2021). Intrapreneurship in teams/groups: self-determination theory and compensation. Journal of Small Business and Enterprise Development, 28(1), 45–58. https://doi.org/10.1108/JSBED-10-2019-0344
Chordiya, R., Sabharwal, M., & Battaglio, R. P. (2019). Dispositional and organizational sources of job satisfaction: a cross-national study. Public Management Review, 21(8), 1101–1124. https://doi.org/10.1080/14719037.2018.1544274
Degtyarev, Y. A. (2023). Specificity of the Development of Remuneration Systems for Employees of the Management Staff at High-Tech Innovative Enterprises. In S. V.A., R. D.O., A. A.A., F. I.B., & M. V.I. (Eds.), AIP Conference Proceedings (Vol. 2549, Issue 1). American Institute of Physics Inc. https://doi.org/10.1063/5.0109015
Duffy, R. D., & Lent, R. W. (2009). Test of a social cognitive model of work satisfaction in teachers. Journal of Vocational Behavior, 75(2), 212–223. https://doi.org/10.1016/j.jvb.2009.06.001
Gould-Williams, J. S., & Mostafa, A. M. S. (2021). Linking HRM systems with public sector employees’ performance: The way forward. In Managing for Public Service Performance: How People and Values Make a Difference (pp. 161–181). Oxford University Press. https://doi.org/10.1093/oso/9780192893420.003.0009
Hagmaier, T., & Abele, A. E. (2015). Determinants of job satisfaction: Living one’s calling as a neglected predictor? In Job Satisfaction: Determinants, Workplace Implications and Impacts on Psychological Well-Being (pp. 41–58). Nova Science Publishers, Inc. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84955753541&partnerID=40&md5=d4f6e3716f9a4bc3ce671e025c3dd606
Hartono, B., Sulaeman, S., Nopianna, I., & Sari, K. (2019). Pengaruh Sistem Remunerasi Terhadap Motivasi Kerja, Kepuasan Kerja dan Dampaknya Terhadap Kinerja Perawat di RS Paru Gunawan Tahun 2018. Jurnal Keperawatan Muhammadiyah, 4(2), 24–30.
Hoo, W. C., Arumanathan, S. R., Moosa, V., Ling, Z., & Prompanyo, M. (2024). Factors Influencing Job Satisfaction in Teaching Online Classes Among Academics in Malaysia. Pakistan Journal of Life and Social Sciences, 22(2), 1104–1125. https://doi.org/10.57239/PJLSS-2024-22.2.0077
Hu, B., & Meng, L. (2023). Motivation and Performance Management. In Performance Management Systems: A Global Perspective, Second Edition (pp. 41–59). Taylor and Francis. https://doi.org/10.4324/9781003306849-3
Kamaraj, S., Venkatrama Raju, D., & Kannan, J. (2019). A study of employee job satisfaction in ganga food products (P) LTD, Vellore. Journal of Advanced Research in Dynamical and Control Systems, 11(9 Special Issue), 1277–1281. https://doi.org/10.5373/JARDCS/V11/20192735
Kasemsap, K. (2017). The significance of job satisfaction in modern organizations. In Handbook of Research on Human Factors in Contemporary Workforce Development (pp. 181–199). IGI Global. https://doi.org/10.4018/978-1-5225-2568-4.ch008
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De Vet, H. C. W., & Van Der Beek, A. J. (2014). Measuring individual work performance: Identifying and selecting indicators. Work, 48(2), 229–238. https://doi.org/10.3233/WOR-131659
Koziol, W., & Mikos, A. (2020). The measurement of human capital as an alternative method of job evaluation for purposes of remuneration. Central European Journal of Operations Research, 28(2), 589–599. https://doi.org/10.1007/s10100-019-00629-w
Lepojevic, V., Dordjevic, B., & Ivanovic-Djukic, M. (2018). Mediating effects of career stages on job-related characteristics - Job satisfaction relationship. Engineering Economics, 29(2), 215–225. https://doi.org/10.5755/j01.ee.29.2.18637
Lu, L. (2023). ESG-based remuneration in the wave of sustainability. Journal of Corporate Law Studies, 23(1), 297–339. https://doi.org/10.1080/14735970.2023.2253888
Ma, L., Xing, Y., Wang, Y., & Chen, H. T. (2013). Research on the relationship among enterprise employee’s job satisfaction, organizational commitment and job performance. Applied Mechanics and Materials, 411–414, 2477–2480. https://doi.org/10.4028/www.scientific.net/AMM.411-414.2477
Martono, S., Khoiruddin, M., & Wulansari, N. A. (2018). Remuneration reward management system as a driven factor of employee performance. International Journal of Business and Society, 19, 535–545. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85059140721&partnerID=40&md5=59ea8790c022636a1c8b4a2a0f054601
Michael, J. H., Leschinsky, R., & Gagnon, M. A. (2006). Production employee performance at a furniture manufacturer: The importance of supportive supervisors. Forest Products Journal, 56(6), 19–24. https://www.scopus.com/inward/record.uri?eid=2-s2.0-33745935003&partnerID=40&md5=5de62b39516cffd79896b378fe6f16de
Muthmainnah, Yetti, K., Gayatri, D., & Kuntarti. (2019). Remuneration satisfaction to improve work motivation of nurses: A cross-sectional, descriptive analysis study. Journal of International Dental and Medical Research, 12(1), 291–298.
Ngoc, T. D. T., Huu, H. N., Minh, T. P., Lam, T. D. H., & Van, D. N. (2024). Enhancing employee’s job satisfaction in Vietnam: Exploring the impact of organizational commitment, supervisor emotional support and training. Journal of Social Economics Research, 11(2), 162–174. https://doi.org/10.18488/35.v11i2.3648
Nicodemus, K. M. (2012). Personality type and job satisfaction. In Physicians’ Pathways to Non-Traditional Careers and Leadership Opportunities (pp. 11–17). Springer New York. https://doi.org/10.1007/978-1-4614-0551-1_2
Nursyianah, S. (2019). Hubungan antara work-life balance dengan kepuasan kerja pada karyawan perusahaan startup di jakarata. Psychopreneur Journal, 3(1), 6–15.
Osbourne, R. (2015). Job satisfaction: Determinants, workplace implications and impacts on psychological well-being. In Job Satisfaction: Determinants, Workplace Implications and Impacts on Psychological Well-Being. Nova Science Publishers, Inc. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84955758224&partnerID=40&md5=755bfc3d73c1837762c32db0299dd2b6
Pouliakas, K. (2010). Pay enough, don’t pay too much or don’t pay at all? The impact of bonus intensity on job satisfaction. Kyklos, 63(4), 597–626. https://doi.org/10.1111/j.1467-6435.2010.00490.x
Puia, R. S., Zdorovetchi, C. A., & Agoston, S. (2011). Analysis of the influence of some external variables on employees’ job satisfaction. Annals of DAAAM and Proceedings of the International DAAAM Symposium, 1117–1118. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84904356956&partnerID=40&md5=d89e73ee5a9b89fc868e8a6da15a7cc0
Raman, A., Asnawi, A., & Nurlaelah, S. (2024). Analysis of the Effect of Compensation, Work Motivation, and Job Satisfaction on Employee Productivity: A Case Study of a Frozen Food Company in Poultry Processing. Journal of Global Innovations in Agricultural Sciences, 12(4), 1179–1185. https://doi.org/10.22194/JGIAS/25.1467
Roche, M. (2024). Job satisfaction and organisational commitment. In Elgar Encyclopedia of Occupational Health Psychology (pp. 103–105). Edward Elgar Publishing Ltd. https://doi.org/10.4337/9781035313389.ch32
Rohida, L., Irawati, I., Abdoellah, O. S., & Candradewini. (2024). The impact of remuneration to performance in public university in Indonesia. Journal of Infrastructure, Policy and Development, 8(3), 1–21. https://doi.org/10.24294/jipd.v8i3.3583
Siregar, B. A., & Suma, D. (2024). How Innovative Work Behavior Affects Employee Performance: The Mediating Role of Curiosity. Quality - Access to Success, 25(200), 292–298. https://doi.org/10.47750/QAS/25.200.30
Urbancová, H., & Šnýdrová, M. (2017). Remuneration and employee benefits in organizations in the Czech Republic. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 65(1), 357–368. https://doi.org/10.11118/actaun201765010357
Vidal-Salazar, M. D., Cordón-Pozo, E., & de la Torre-Ruiz, J. M. (2015). The impact of Flexible Benefit Systems on the attraction and retention of talent. Universia Business Review, 2015(46), 14–37. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84931051132&partnerID=40&md5=8d76554def75e6e728a53db8f684d552
Viswesvaran, C., & Ones, D. S. (2008). Job Performance: Assessment Issues in Personnel Selection. In The Blackwell Handbook of Personnel Selection (pp. 354–375). Wiley Blackwell. https://doi.org/10.1002/9781405164221.ch16
Wahyuhadi, J., Hidayah, N., & Aini, Q. (2023). Remuneration, Job Satisfaction, and Performance of Health Workers During the COVID-19 Pandemic Period at the Dr. Soetomo Hospital Surabaya, Indonesia. Psychology Research and Behavior Management, 16(March), 701–711. https://doi.org/10.2147/PRBM.S396717
Widyastuti, T., & Hidayat, R. (2018). Adaptation of Individual Work Performance Questionnaire (IWPQ) into Bahasa Indonesia. International Journal of Research Studies in Psychology, 7(2). https://doi.org/10.5861/ijrsp.2018.3020
Zastupov, A. V. (2024). Digital Technologies for Improving Labor Organization and Productivity at Enterprises. In M. V. (Ed.), Lecture Notes in Civil Engineering: Vol. 540 LNCE (pp. 256–264). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-67372-6_33
Zhang, B., & Morris, J. L. (2014). High-performance work systems and organizational performance: Testing the mediation role of employee outcomes using evidence from PR China. International Journal of Human Resource Management, 25(1), 68–90. https://doi.org/10.1080/09585192.2013.781524
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Qowiyyu Nurul Qomar; Musa Ghufron

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Ketentuan hukum formal untuk mengakses artikel digital jurnal elektronik ini tunduk pada ketentuan lisensi Creative Commons Attribution-ShareAlike (CC BY-SA), yang berarti GEMAH RIPAH: Jurnal Bisnis berhak untuk menyimpan, mengubah format, mengelola di pangkalan data, memelihara dan menerbitkan artikel tanpa meminta izin dari Pencipta selama tetap mempertahankan nama Pencipta sebagai pemilik Hak Cipta.